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Digital ID

By Barns ·
I have been having difficulty with a digital ID in Outlook 2000. We use Exchange 5.5 KMS for digital ID's. A few days ago Outlook informed the user that the password for the digital ID has expired. The ID on the Exchange server does not expire for a few monthes yet. In attempting to rectify the situation I have attempted to recover the Security Key on the Exchange server but everytime I attempt to get Digital ID in Outlook it tells me: An error occurred while creating your security request. Next I deleted the users Key on the Exchange server and requested a new one but I still receive the same error when attempting to get Digital ID. I can get a new digital ID from a different machine but not from the original machine. What is the best way to correct this?

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