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Disappearing E-mail

By tsnyder ·
I'm running Exchange 5.5 and one of my clients is on 2000 Professional OS with Office 2000 Small Business. The problem is that there are e-mails not getting to her inbox. There are no similarities with these e-mails. Some have attachments, some do not, and they are from various senders. In exchange administrator under tools/track message the e-mails are there but they are not arriving to the account. I have tried MTA check, Isinteg, and Eseutil tools as well. I've reloaded Outlook 2000 and did all the updates. The only thing I haven't done is **** out the e-mail account. This is an important account and I don't want to risk losing anything, but I don't know what's left to do that I haven't tried. Thanks for your help!

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Disappearing E-mail

by James Schroer In reply to Disappearing E-mail

Are you able to get to thier account at all? How about giving a different user rights to the account and then opening the account by using the file, open, open other users folder. If you can get to it that way then create a new account for the user have them open up the "bad" account transfer everything over then **** away the "bad" account and modify the new one to be like the old one.

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Disappearing E-mail

by tsnyder In reply to Disappearing E-mail

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Disappearing E-mail

by chris hirst In reply to Disappearing E-mail

Try using Exmerge to extract the mailbox contents to a .PST before recreating the mailbox on the server

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Disappearing E-mail

by tsnyder In reply to Disappearing E-mail

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by tsnyder In reply to Disappearing E-mail

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