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Disaster recovery problem

By ruffindmc ·
I was exporting a large number of files from my UBS flash drive to my hard drive on my new computer. Once they were all exported onto my hard drive I deleted them all from my flash drive when I deleted the last folder pointsec popped up a window asking to delete the files secure. I responded yes since I was in the flash drive delete. Pointsec deleted all of the files I just exported to my hard drive on my desktop computer. The files did not show up in my recycle bin for some reason. There were file that were deleted that are vitel to my education and career.

Please advise on how to recover these files back to my hard drive.

Thanks for any help you can give me.

Diane.

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Confused a bit....

by ThumbsUp2 In reply to Disaster recovery problem

You said you 'exported' the files from flash drive to hard drive. How, exactly, did you go about doing this? The normal procedure is to COPY the files to the hard drive. I'm not sure I understand your use of the word 'export'.

Please tell us, step-by-step, what you did.

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Learning some terminology might prevent this ever again ...

by OldER Mycroft In reply to Disaster recovery problem

Firstly, you cannot export INTO a computer, only out of.

What you were doing was IMPORTING from the USB drive to the computer. What you should have done was copy from the USB to the HDD, then physically check on the hard drive, that you had all the files copied, before doing anything to the USB drive.

When Pointsec made the inquiry regarding SECURE DELETION, it deleted them permanently by overwriting the hard drive where they had previously been. THAT is why nothing appeared in the Recycle Bin. The Recycle Bin is where files go that you might want to restore, before emptying it.

Given the reputation that Pointsec has for file security, I fear your files are gone for good. That is what Secure Deletion means.

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by HAL 9000 Moderator In reply to Disaster recovery problem
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As you have already been advised using Pointsec

by OH Smeg In reply to Disaster recovery problem

Deletes the files Securely so they should just disappear completely.

What you need to do here is copy them again from your Old Computer to the Flash Drive and then when this is finished copy them from your Flash rive to the New Computer.

If you have already used Pointsec on your Old Computer to Destroy the Files you have got exactly what you have paid for complete and utter destruction of the files by Pointsec.

Now depending on just how important these files are it may be possible to recover them but you will be looking at using Data Recovery Methods as used by Police Departments and the like to recover data off wiped HDD and this will require about $1,500,000.00 from you and they will dismantle the HDD of your New Computer remove the Platters and read directly off them with a very Special Machine.

It will of course mean the destruction of that HDD so you'll have to add the cost of a new HD to the overall cost of the recovery. Even then because you used Pointsec there is no guarantee that any useful data will be recovered but this is the risk that you take here.

Col

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