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Disconnectivity of internet connection

By lcw ·
I'm running on HP Omnibook Win98 and using 3Com internal built-in modem.My internet connection frequently disconnect after connection about 2 to 3 minutes.I had tested on other PC and laptop as well and the connection is working fine.Any idea or recommended methods to troublshoot.

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Disconnectivity of internet connection

by jkaras In reply to Disconnectivity of intern ...

First have you used any init strings for your modem? Call HP for the appropriate string or goto www.modemhelp.net for the info. Sometimes V90 or V92 modems have issues and need fine tuning. Ensure from your internet provider that you have an alternate dialer with different no# complete with dns no#s to improve connection. Have you updated your modem drivers? Have you tried a different phone cord or are you using the same one as the others? Is it longer than 15'? Might experience attentuation iflonger, but doubt thats it. Also lower your speed of the modem to 56700 rather than the highest setting.

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Disconnectivity of internet connection

by lcw In reply to Disconnectivity of intern ...

The question was auto-closed by TechRepublic

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Disconnectivity of internet connection

by Chris Lowe In reply to Disconnectivity of intern ...

First, the obvious questions;
1) have you checked the "power saving" settings
to be certain the laptop is not shutting down to
conserve battery?
2) Is there a hardware overlap with IR or
serial ports using the same interrupt?

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Disconnectivity of internet connection

by lcw In reply to Disconnectivity of intern ...

The question was auto-closed by TechRepublic

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Disconnectivity of internet connection

by Tech Support In reply to Disconnectivity of intern ...

also, Check Network settings from Control Panel, and it should be Cliet for Micrsoft Networks. Not Windows Logon. But, your ISP tech support should know all this.

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Disconnectivity of internet connection

by lcw In reply to Disconnectivity of intern ...

The question was auto-closed by TechRepublic

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Disconnectivity of internet connection

by amet In reply to Disconnectivity of intern ...

Frequent disconnects can be caused by a number of things.
1-the length of the phone cord should be a maximum of 6 feet
2-Go into control panel, network, and on the configuration tab, under the following network components are installed, it should read client for microsoft networks, dial up adapter and tcp/ip dial up adaptor. Client for microsoft networks should also be set as the primary network logon.
If you are missing these components you can add them, however, some systems require the win 98SE disc, ensure you have before trying these steps.
If you are missing these components click on add and under manufacturer, select microsoft and under client select client for microsoft networks. Same for adapters, etc.
If that doesn't solve the problem, you can try to uninstall and reinstall your Dial up networking, however once again, ensure you have your win 98 disc if required. To do this you have to go into add/remove programs, windows setup, communications, details, uncheck dial up networking and restart the computer. Then go back into add/remove, windows setup, details and put the check back beside dial up networking, restart, follow prompts to insert win 98 disc (if required as some computer systems do not need to re-insert).
Telephone line noise or call waiting will also cause frequent disconnects. Be sure to disable call waiting. You can also ask your telephone provider to conduct a date transfer rate test on the line.

hope this helps

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Disconnectivity of internet connection

by lcw In reply to Disconnectivity of intern ...

The question was auto-closed by TechRepublic

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by lcw In reply to Disconnectivity of intern ...

This question was auto closed due to inactivity

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