Question

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Diskeeper Undelete created giant Recovery Bin

By techmaster ·
Recently we installed Diskeeper's Undelete 2009 on my son's Windows Vista

PC. After about 2 months we decided we didn't want Undelete on his system

anymore and uninstalled it (it took 3 separate operations, but we finally

got Undelete uninstalled and the Vista Recycle Bin back).

PROBLEM: Shortly after uninstalling Undelete we noticed that the hard drive

was almost completely full--only 5 GB free space out of a total of 280 GB.

This seemed very strange, so we ran a utility called DiskPie to find out what was consuming all the hard drive. To our surprise, DiskPie reported that 55% of the hard drive was consumed by a file/folder called "Recovery Bin." Recovery Bin was created by Undelete. Now here's a strange thing: DiskPie appears to be the only program that can "see" this giant Recovery Bin file/folder. It doesn't show up in Windows Vista explorer, even though we have view hidden files enabled.

What's going on? How do we delete Undelete's legacy Recovery Bin?

I've submitted several requests for help to Disk Keeper, but no response yet. That's why I'm posting here. Does Vista have some extra layer of invisibility for certain files?

Thanks.

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You may have to edit the registry

by Jacky Howe In reply to Diskeeper Undelete create ...

https://www.undelete.com/support/faqs.aspx?Page=5&Subpage=2&cust=1&RId=1&CId=1&SId=1

Edit: I didn't realise that the link went back to the first link. It is the Un-Installation that you need.

Run the following steps to manually uninstall Undelete if the normal uninstall procedure fails:

1. From the Windows Desktop, click START, then RUN

2. Type REGEDT32 for the command and click OK

3. Double-click HKEY_LOCAL_MACHINE on local machine,

4.Double-click SOFTWARE

5. Double-click Microsoft

6. Double-click Windows

7. Double-click CurrentVersion

8. Double-click Uninstall

9. In the top of the listing below Uninstall, you will see a series of GUIDs, they look similar to this: {842BD6DD-0B8D-4C24-91F7-C553283A4971}, highlight each until you find one in which the DisplayName field in the right-hand pane says either UndeleteWorkstation or UndeleteServer (depending on what you have installed) in the ?Data? column.

10. After selecting the correct GUID, double-click the UninstallString field in the right hand pane.

11. This will bring up an Edit String window with the Value data highlighted. Copy that data.

12. From the Windows Desktop, click START, then RUN and paste the copied data from the UninstallString field.

13. Click OK and the uninstall process will begin. It should complete successfully.

If these steps fail, apply the manual uninstall steps below:

1. Delete the following Undelete registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Executive Software\Undelete

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\Uninstall\Undelete

*** ONLY version 1.x ***

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\Uninstall\6E3B3178-11D3-89A2-0060975B6A87

*** OR the code that displays Undelete on the right pane in the ProductName field (version 2.0+)***

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdDrv

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Services\UndeleteService

HKEY_CLASSES_ROOT\CLSID\{260546E1-E9B4-11d0-910F-0060975EC077}

HKEY_CLASSES_ROOT\CLSID\{912F3920-B440-11d0-90DB-0060975EC077}

HKEY_CLASSES_ROOT\CLSID\{94665C20-C645-11d0-90EE-0060975EC077}

HKEY_CLASSES_ROOT\CLSID\{C2BD5645-F09A-11d0-9969-0060975B6ADB}

HKEY_CLASSES_ROOT\CLSID\{E2B090D0-BAA3-11d0-90DE-0060975EC077}

HKEY_CLASSES_ROOT\AppID\{260546E1-E9B4-11d0-910F-0060975EC077}

HKEY_CLASSES_ROOT\AppID\{912F3920-B440-11d0-90DB-0060975EC077}

HKEY_CLASSES_ROOT\AppID\{94665C20-C645-11d0-90EE-0060975EC077}

HKEY_CLASSES_ROOT\AppID\{C2BD5645-F09A-11d0-9969-0060975B6ADB}

HKEY_CLASSES_ROOT\AppID\{E2B090D0-BAA3-11d0-90DE-0060975EC077}

HKEY_CLASSES_ROOT\AppID\DeskUnd.exe

*** ONLY if Undelete Workstation is installed ***

HKEY_CLASSES_ROOT\AppID\NetUnd.exe

*** ONLY if Undelete Server is installed ***

HKEY_CLASSES_ROOT\AppID\UdBin.exe

HKEY_CLASSES_ROOT\AppID\UdFat.exe

HKEY_CLASSES_ROOT\AppID\UdNtfs.exe

HKEY_CLASSES_ROOT\AppID\UdServe.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{27e983f0-5b88-11d1-a7d8-006008060078}

HKEY_CLASSES_ROOT\CLSID\{27e983f0-5b88-11d1-a7d8-006008060078}

2. Set the startup type of the "Executive Software Undelete" service to ?Disabled?.

3. Reboot.

4. Delete the Undelete directory from beneath the Execsoft directory. All of the files (bar the driver) are in the installation directory. The driver exists in the following path: %systemroot%\System32\Drivers\UdDrv.sys.

5. If the "Recycle Bin" icon is not on the desktop, create the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{645FF040-5081-101B-9F08-00AA002F954E}

6. Set the default value of the key to "Recycle Bin" (or the localized version of the tag).

7. Use the "Recycle Bin" properties dialog to configure it as desired.

Note that the "Executive Software Undelete" service will continue to be listed in the Services window until the next reboot.

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Sneaky Link

by IC-IT In reply to You may have to edit the ...

Give Jackie the credit though the site does its link a bit goofy. :-)

https://www.undelete.com/support/faqs.aspx?Page=5&Subpage=2&cust=1&RId=1&CId=1&SId=1#lbl27

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Your link

by Jacky Howe In reply to Sneaky Link

may come in handy as there may be more to this.

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I may have

by IC-IT In reply to Your link

pulled it out of my butt then. :-)

Your link went to a page without the details, so I tried to guess which one you meant. ;-)

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LOL

by Jacky Howe In reply to I may have

that will teach me to check the links before posting.

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It is not so much Vista as Windows Here

by OH Smeg In reply to Diskeeper Undelete create ...

There are many Files that Windows Writes to the HDD that can not be seen from within Windows.

Now as to this particular File that you feel is an issue here when was it created?

Have you scanned the Registry to make sure that DiscKeeper is actually gone from the system?

How did you delete this Application in the first place as it may not be gone and deleting the symptom will just result in the file being recreated and populated on the next reboot.

Col

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Problem solved. Thanks everybody!

by techmaster In reply to Diskeeper Undelete create ...

I finally heard from Diskeeper and they told me to go into Vista's Folder Options and uncheck Hide Protected Operating System Files. That made the legacy Undelete Recovery Bin folder accessible. It was over 100 GB and a quarter million files. Took over an hour to delete. Undelete sure made a mess of things.

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Actually, that is normal operation for both

by seanferd In reply to Problem solved. Thanks ev ...

By default, Windows hides a lot of files that the user shouldn't generally mess with. (I always turn this feature off, as well as "hide extensions".)

Undelete, by it's very nature, like the Norton Protected Recycle Bin, or the normal Windows recycle bin, keeps those files intact. You have to "empty" Undelete, just like you would the Windows recycle bin, or you can't use the disk space occupied by those files.

Glad you got your problem sorted - stuff like that can be really irritating.

But as to your question, yes, Windows does have extra layers of invisibility, but you only stumbled across the normal one. :) I'm surprised that "View Hidden Files" was not suggested in this thread, but then I also may have assumed you already tried this. Best bet would have been to empty the Recovery Bin before uninstalling. Windows and other software installers do not always clean up everything, especially if it is "in use" (did you entirely turn off and disable the program before uninstalling?). You could probably find registry entries and settings folders somewhere in each user's Documents and Settings or Users user folder.

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It would be interesting to see

by OH Smeg In reply to Actually, that is normal ...

What a quick Registry Scan with Crap Cleaner shows on that.

But like any removal the registry is very rarely cleaned properly.

http://www.filehippo.com/download_ccleaner/

Col

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I LOVE CCleaner

by techmaster In reply to It would be interesting t ...

Best freeware bargain since Ubuntu! :-)

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