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DiskOnKey problem

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by swainner

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We have a manager who has a Dell Dimension XP Pro system and is trying to use a DiskOnKey device in his USB port. He can access the device logged in as administrator, but when he logs into the domain under his name, the device shows in the systemtray, but the DiskOnKey software will not see the device. He is part of the admin group on his PC. DiskOnKey support said that they replicated his problem and got it to work by cold-booting and logging in as the user, but it didn't work for us. Anyone have any suggestions or have any problems with DiskOnKey devices and XP systems? Can you set permissions on devices in XP?

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by postmaster

When you say "DiskOnKey software" what do you mean? Are you talking about KeySafe? Try uninstalling KeySafe and see if that clears up the problem.

by swainner

The DiskOnKey device is worth knowing about. You can store 16-64MB in a solid-state device not much bigger than a large pen, plug it into a USB port, and access the data - much like a floppy, with no moving parts. Very portable; very cool. I suggest that everyone at least look at the specs: (www.diskonkey.com).
As far as my problem, there were no permission problems, but I found out that the DiskOnKey device wanted the first available drive letter to be set as its device (removeable device). So, the first drive letter, "F", was a network drive and could not be used. DiskOnKey is not smart enough (yet) to find the first available. When we disconnected the F drive, tada! The DiskOnKey was seen and worked. No, there is no option (yet) to set which drive letter the device uses. It is geared toward cross-platform use and simplicity.

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