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Dissapearing CD-ROM

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My CD-ROM and Zip 100 have disappeared. It started with my internal fax reading illegal act and closing, can not use. Then CD-ROM and Zip disappeared. My virus detection says no virus. I can get into my Registry but don't know what to look for from there. Any help would be greatly appreciated. HP Pavilion 6470z Windows 98

9 replies

by dmiles

First boot computer and press key to enter the CMOS configuration and check the bios is recognizing the drives
Open device manager and check the configuration for any IRQ conflicts and that the drives are listed,check each drive for performance andalso that the controllers donot have an exclamation marks.
You may want to use startup disk to reload the system files,in case the Autoexec.bat file is corrupt

by memebeverlyf

Thanks for your suggestion, but everything in bios was correct. I did just fix it by anothers suggestion to delete the mf key. That worked! My CD-Rom and Zip are back!

by volovoy

Try to restart yout computer in safe mode. There is no CD-ROM support in safe mode, just check in device manager if you can see CD-rom & Zip drives.

Alex

by jackal314

the only way i can think of fixing this is to reset your pc and then go the cmos settings and make sure when u do the test that that it picks the cd rom up.
one simple reason might be that the plugs inside the computer have accidentily come off the pins.

by memebeverlyf

Thanks for the suggestion, but everything showed up in the bios. I deleted the mf.key from anothers suggestion and it worked.

by cnlson

okay bev here we go.
first right click on my computer and choose properties from the menu. this should give you the general tab of the system properties. please click on device manager tab. if you see yellow ?'s or red x on primary /secondary ide controllers continue if not skip the rest of my post. if they are splatted (the tech term for the yellow ? OR red x you need to pull a key in the registry... this may or may not work so i hope you have a backup done. navigate in regedit to hkey local machine\enum select and delete the mf key. close regedit and restart the computer (start shutdown and then restart). when you reboot new hardware should be located. if it is windows may suggest that you need to reboot to continue setting up changes SELECT NO when you are all the way up into windows restart as above this may take up to three restarts.

good luck!

by memebeverlyf

You did it! It worked. I deleted the mf key and had to start computer twice. Odd though the yellow didn't show up until I deleted the mf key. Second start removed yellow and returned cd & zip. Thanks you were an answer to my prayers!!

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