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Dissappearing email in outlook express

By John H. ·
My email occasionally disappears, usually @ the worst possible time. I can see that there are unread msgs in the folder, then when I click on the folder, it is empty. If I look in the store folder, I see the {folder}.idx file and the same w/ a {1} after the folder name. The folder w/ the 1 is a new, empty folder. MS mentions it, but they were not very clear. Also want to know how to access those idx files.

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Dissappearing email in outlook express

by MicroSloth In reply to Dissappearing email in ou ...

Have you checked your View settings? It's possible that you are somehow using a filter and therefore do not see certain of your new mail messages.

Go to your menu bar, select "View" -> Current View -> Customise Current View or Define View to see what your view settings are.

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Dissappearing email in outlook express

by John H. In reply to Dissappearing email in ou ...

It is not the view. I can go to the folder where the email files are stored and see that a new file has been created for the folder w/ the missing msgs.

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Dissappearing email in outlook express

by John H. In reply to Dissappearing email in ou ...

I just lost another folder full of email.

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Dissappearing email in outlook express

by John H. In reply to Dissappearing email in ou ...

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