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DNS-323 Issue

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5 replies

by lekopites

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I have a DNS-323 NAS that takes upto 8 Minutes to populate the directories on Macintosh. This solution was billed to me as a MAC solution by a (Sr. Inside Account Manager/ Northeast USA, D-Link Systems, Inc.) 5 Months later after the project is complete and after multiple inquiries to D-link personnel. I find out this is not the case. This population issue for MAC's is a known issue and needs a new firmware upgrade that is non-existant. Which D-Link has decided is not important enough to fix at this time. Also, since this is a solution for a graphics design department, speed and deadlines are an issue for the kind of work they do. I would like to know, has anyone had this problem with the DNS-323 and what other solutions are out there. I need to pull this solution and look at other vendors while taking the heat on the wasted cost. Any help would be appreciated. Thanks.

5 replies

by fregeus

Hi there

Can you specify what are your needs exactly. It would help in the process. Supplying a solution that does not answer your needs (like the previous person seem to have done) will not be to your advantage.

Give us more information on what you have, what you need with as much details as possible and we will probably be able to help you.

TCB

by lekopites

The Dns-323 has 2 1 TB Hitachi Drives in a mirrored raid format. formatted EXT2. The unit is network NAS. The drive is plugged into a 1000 gigabit port. I needed alot of space for graphical storage. Images for 5 websites including images for company catalogs. All the PC's in the graphic department are Macintosh running OSX 10.4.
PC's access this storage super fast. Macintosh take 5 to 8 minutes to populate the directory view. My needs are as follows. I need to find out a NAS solution that will work for fast access to the graphical storage for Macintosh computers. I could not find a solution at D-link or at Linksys. I am most upset that I had talked directly with a D-Link Tech and 1 Senior D-Link Staff who assured me this was a solution. It was not. I was told it was a known issue that requires a firmware upgrade and they are not writing a firmware upgrade for it at this time. I am refraining from name dropping as I do not know what the rules of the forum are on this. If allowed, let me know and I'll post my contacts that I dealt with at D-link corporate.

by fregeus

...I got confused by the name. I don't know anything about NAS or Mac. I thought you had a domain name issue

Good luck

TCB

by tig2

Taking your requirements directly to Apple? If this is a known issue, and it sounds as if it is, they may have a fix.

Also, do yourself the favor of posing to the Questions side of the board. There are folks on the questions side that rarely scan the Discussion side.

Good luck!

by jdclyde

if you have the data on the server, that you want to copy to your MAC (desktop/laptop?)

First of all, D-link and Linksys are not high end products and you will never get high end performance out of them. They are for home and small business with low end needs.

Does the system your copying to also have a gigabit card?
Is the switch gigabit?
Is the NAS gigabit?
All three HAVE to be gigabit to get ANY advantage out of it.

I assume all systems are on the local LAN?

What is the SIZE of the data that is being transfered?

Also, if your trying to use wireless (from a laptop) then you have cut your speed to about 1/3rd again because of running at 54mbps instead of 100. Then you add on the extra network overhead (that most people forget about). You have about 25% overhead on a wired connection, so you can plan on probably 40% for wireless?

Not sure if that helps of not. If there is a part I have understood wrong, more details will be required.

Good luck.

jd

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