Windows Forum

Ask something
Discussion Locked

DNS error

0 helpful
10 replies

by lynne

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I must be overlooking something, but it's making me crazy, so please help...

I keep getting a DNS error when I try to connect to the Internet via a new W98 computer on my home LAN. Here's my setup:

Cable modem to Sonic Wall to Hub.
I have a W2K and 3 W98 machines connected without problem.
I am connected to my work LAN. I can see other domains and workstations on the work LAN.
Network settings are as follows:
-Client for Microsoft Networks: log on to windows NT domain is checked with work domain name entered
-Network Adapter is bound to TCP/IP
-TCP/IP properties
*Obtain IP address automatically
*Enable Wins resolution with 2 10 dot addresses listed
*Gateway is the 10 dot for my cable sonic wall
*Enable DNS with the PC name as Host, work domain name as the domain, and 2 10 dot addresses listed
*Bound to Client for MS Networks
-Network Logon is Client for MS Networks

The settings appear to be exactly the same as my other W98 machines. Why can't I get to the Internet?

10 replies

by mkitson

The first thing to do is some basic troubleshooting and doublechecking your entries in the TCP/IP settings.

Use winipcfg from the run menu to ensure that you are pulling a proper IP address (an address starting with 169 is bad). Release and renew the IP address. Try to manually set an IP address and subnet mask that corresponds with the rest of your network.

Try to ping a website first by hostname(eg:www.techrepublic.com) and by the IP address.
If that fails, try to ping another computer on your network.

Check your TCP/IP settings, why do you have a WINS server set, are you running a WINS server (a microsoft server allowing network browsing by computer name). If you are not using WINS on your network, get rid of it. No ISP's use WINS.

Verify on the other machines that you have hardcoded the correct DNS servers.

Make sure that you have the correct gateway entered into the TCP/IP properties.

If all of that is correct, connect the computer directly to the cable modem and configure the TCP/IP settings as per your ISP's instructions, if you have to set a computer name or register a MAC address, do this.

At this point if you do not have connectivity, uninstall TCP/IP from the computer, reinstall the NIC drivers, check your cabling, when connecting the modem directly to the computer, use a cable that you know works. Swap NICS with another computer.

by lynne

1. yes, I've got a proper IP address
2. released and renewed OK
3. can't ping www.techrepublic.com - but it knew the IP address (64.125.248.153)
4. can ping other PC on my home network and on work network
5. work has a WINS server
6. DNS server IPs are correct
7. gateway IP is correct

by lynne

I connected directly to my cable modem, rebooted the modem and PC and am able to connect to the Internet.

What next?

by lynne

Checked everything that you indicated and all was okay.

Not able to ping www.techrepublic.com - but could ping on my own network.

WINS server is at work.

Removed from network and connected directly to cable modem and was able to access the Internet

What next?

by bohicam1

I would change the settings for the first dns entry to the dns IP of your ISP and see if that works. Sounds to me like it is not getting a dns server out on the net. Are you sure your other win98 boxes have the same configuration? I find it strange that they can get ont he net without an external dns address of a server.
Good luck!

Mike

by nise_k

Hi,

Pls chk the IE settings, especially the "LAN Settings". The problem seems to be there.

Nise

This discussion is closed to new replies.