Question
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Topic
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Do you know of a chat client/widget that meets our requirements?
Hi
I hope you’re well and have peace in work and life.
We want a live chat client for our website. It should fulfill the listed requirements. Please mention all if multiple alternatives come to mind.
– enable us to fulfill GDPR.
– nearly all of the chat client GUI can be translated to any language by us.â—‹ It is ok if we have to write the translations, but we should be able to translate (nearly) any phrase shown in the GUI (ie “write your chat message here”, “write e-mail here” or “click here to chat”) to any language.
â—‹ we can choose which translation to show on which page/subdomain of our website. This could for instance be thanks to that you can choose different settings for the chat client for different pages/subdomains.
â—‹ it is ok if we have to write JS-code to accomplish this, but this should preferably be part of the chat widget’s official JS-API.– preferred (but not required): offers video/audio chat.
– preferred: a documented effort of making the chat client accessible.The best alternatives we’ve found are Olark and Formilla. Here’s hoping you know of other alternatives too.
