I am working for a high traffic website that continues to grow at an accelerated pace, in terms of customers, website traffic and of course revenue.
We had been planning things on a very short term basis and therefore, no clear documentation exists.
After expanding in all possible dimensions simultaneously, we now feel it???s time for consolidation and now thinking of documenting the ???monster??? by interacting with business and technology stakeholders, small isolate pieces of documentation, source code and comments in it.
We want to keep this ???content management system??? alive and gradually make sure all stakeholders utilize it in understanding current state of the product(that is the website), building or improving any of its areas, using this system to train new comers.
Oh???did I mention our people HATE documentation AND that the website lacks what can be called a very good structure???meaning there is a lot of patch work!
Strategies, suggestions…tools anyone ?
