A user reported a missing folder in Outlook 2003 (Win XP) during the same time frame she ran Disk Cleanup Wizard (during the same week).
The folder she lost was under her Inbox in her current Mailbox. If you check her Archived emails you will see the folder and its ‘aged’ contents. But it seems as though she has lost everything in that folder since her last archive date.
She may have deleted it but its not in her Deleted Items and I doubt she would have accidentally deleted it and then accidentally deleted it again from the Deleted Items folder. I checked all other folders and she didn’t accidentally move/drag and drop it somewhere else.
Any idea where this could have gone? We have an Exchange server. Could maintenance on the server possibly removed this particular folder? She manually drags all emails from her boss into this folder so it is pretty important to her and used frequently.
I’m not sure where to go from here, but I need to recover this folder.