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  • #2138629

    does IP-PBX ownership comes under IT


    by d_wathi ·

    Until last month our organization telephone systems(pir and analog) were with traditional pbx where IT was not involved this was handled by administration department, now that IT team sold idea of IP-PBX and management approved the IP-PBX implementation where PRI and analog lines are terminated to the IP-PBX and systems team are actively involved in implementing this and systems team have access to enable OR disable the STD/ISD. can anybody suggest me does IP-PBX management comes under IT department or other department. As of now i have asked the admin department to let us know who wants what type of access upon their information we provide the required access like local calls/std/isd. please suggest me does the IP-PBX should be handeled by IT.

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    • #2888029


      by purpleskys ·

      In reply to does IP-PBX ownership comes under IT

      Please try re-posting in the Discussion section.The ‘Discussion’ forum is for matters of general discussion, not specific problems in search of a solution. The ‘Water Cooler’ is for non-technical discussions.

      There are TR members who specifically seek out problems in need of a solution.

      Be sure to use the voting buttons to provide your feedback. Voting a ‘+’ does not necessarily mean that a given response contained the complete solution to your problem, but that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours. If they have a ready source of reference available, perhaps won’t need to repeat questions previously asked and answered. If a post did contain the solution to your problem, you can also close the question by marking the helpful post as “The Answer”. .

      • #2888025


        by charliespencer ·

        In reply to d_wathi

        this isn’t a technical question, it’s a managerial one. If it belongs anywhere, it’s over in the ‘Discussions’ forum, but I think it would be out of place in ‘Q&A’.

        • #2888024

          thanks Palmy

          by purpleskys ·

          In reply to PS,

          ~does that look better? I’m trying to get my point across to the OP to use the correct forums so he can get a proper response.

        • #2888022

          can you please suggest me

          by d_wathi ·

          In reply to thanks Palmy

          Hi can you please suggest me where do i repost this. i could see Start discussion and Ask question or should i post in QA. please advice.

        • #2888018

          Start a Discussion,

          by charliespencer ·

          In reply to can you please suggest me

          but don’t check the ‘Off Topic’ box. ‘Off Topic’ routes your discussion to the ‘Water Cooler’, a forum for politics, gardening, jokes, anything that isn’t IT related. Your issue is one of IT Management, IT Support, and / or Networking, so check any or all of those boxes. Your discussion will start in the main Discussions forum, where more people will see it.

    • #2888016

      It depends on management

      by nicknielsen ·

      In reply to does IP-PBX ownership comes under IT

      I support retail outlets (primarily grocery store chains), and each has a PABX in-store. Some chains use telephone techs for all telephone systems, from analogue PABX to IP Business Communications Managers. Other customers decide based on the type of equipment (analogue to telco, digital to IT). Yet other customers have moved the telephone function out of their maintenance division into IT.

      What does your management (including the CIO/CTO) want to do?

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