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Don't think my new laptop is new!!

By aw1012003 ·
I just bought a new HP pavilion zv5000 and when I booted it for the first time I found that there were already two user accounts. Not only this but there were a few text documents in my documents. I have a feeling someone has already used this machine.

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by BFilmFan In reply to Don't think my new laptop ...

Sure sounds like it has been used. Did you purchase it as used or refurbished?

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by Blackcurrant In reply to Don't think my new laptop ...

Hi

I would create merry **** with the organisation you bought it from. The information on the drive may be sensitive or otherwise confidential. Also, this obviously is not 'a new HP pavillion'. Take it back, get your money back and buy another machine from elsewhere. If the organisation can't be bothered to make sure you are getting a good honest sale, they certainly won't be bothered about after-sales support.

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by alex_qx In reply to Don't think my new laptop ...

get your money back and buy a dell

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