Windows Forum

Ask something
Discussion Locked

download

0 helpful
7 replies

by wildfire2458

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
i have downloaded aol instant messanger and now i cannot here any thang what do i need to download so i can here my sound on aol help?my email wildfire2458@charter.net

7 replies

by captain krunch

wildfire the quickest fix that I can think of is trash the IM. probably wouldn't restore your sound. Din't mention OS presume Windows something or other. First check Volume Control and make sure that any mute boxes are not checked. Double click on the speaker next to the time at the bottom of the screen to do this. If no trouble found here then right click on My Computer, click on properties, click on Device Manager in Win 9x or Hardware in W2K or XP, then click Device Manager.
Find your soundcard in Sound, Video and Game etc. right click, choose properties make sure it's your sound card, then click remove or uninstall. Restart your system and let Windows reinstall the sound driver for you.
Hope this helps.

by rcom

Capt Crunch's answer is correct except before you uninstall the sound card make sure you have the drivers for it. Depending on the card the drivers may not still be there. Download the current drivers from the OEM site first. Does the sound work foranyhing else, cd player etc? Go to control panel and select sounds and see if the sound profile has been changed or disabled.

by captain krunch

Since you still don't have an answer you need to help us on this. A sound card is not something you download(software). It is a physical piece of hardware, either built into your motherboard or a seperate plug-in card. You haven't supplied what kindof computer you are on or what Operating System you are running. Do you have speakers attached? I was making the presumption that you are on a Windows machine and that it has made sounds in the past prior to downloading AOL. IF it has never played music or sounds, then you probably need to purchase a sound card, it will have the software included with it. Check the back of the machine where the cables attach, look for three round holes in a line one should have a speaker symbol by it, one should have headphone symbol by it. This would tell you that you do have a sound card in your machine and all you would need to do is reinstall the drivers. Hope this helps sort it out.

This discussion is closed to new replies.