Question
December 16, 2007 at 09:40 PM
michael34

Download Issue

by michael34 . Updated 18 years, 8 months ago

Hello,
I resently got a dedicated server with Sagonet for some webhosting I am doing. Once I got all the domains and so forth set up I noticed a strange issue which was my download speeds from the server were 5.0 KB – 7.4 KB per second however the upload speeds are around 90 KB – 100 KB A second. I’m actually clueless to what is causing this. Ive tried to get help from my ISP they have not helped very much. Sagonet claims the network is running good and that the server is downloading at 1.2 MB Sec from other sites so I don’t know what is wrong.

Everyone who lives in my town that has Road Runner claims they are having the same slow speeds downloading as did some other people with different ISP’s. Now I did a tracert and found this:

Tracing route to guilddivinity.net [66.118.190.78]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.180.1 2 8 ms 9 ms 9 ms 10.58.0.1 3 10 ms 15 ms 9 ms 24.161.194.45 4 9 ms 9 ms 9 ms cpe-24-161-194-1.bak.res.rr.com [24.161.194.1] 5 14 ms 14 ms 13 ms cpe-24-161-192-77.bak.rr.com [24.161.192.77] 6 17 ms 17 ms 20 ms tge1-2-0.tustca1-rtr1.socal.rr.com [66.75.161.21 0] 7 24 ms 21 ms 16 ms te-4-1.car1.Tustin1.Level3.net [4.71.104.157] 8 22 ms 16 ms 19 ms ae-3-3.ebr1.LosAngeles1.Level3.net [4.69.132.218 ] 9 16 ms 19 ms 19 ms ae-14-55.car4.LosAngeles1.Level3.net [4.68.102.1 43] 10 20 ms 16 ms 21 ms globalcrossing-level3-10ge.LosAngeles1.Level3.ne t [4.68.110.66] 11 94 ms 93 ms 90 ms Lightspeed-IP-Inc-Triple-8.ge-3-0-0.ar2.TPA1.gbl x.net [64.214.175.194] 12 93 ms 94 ms 93 ms gige1.ds05a.tpa.sagonet.net [65.110.32.13] 13 90 ms 95 ms 93 ms 66-118-190-78.static.sagonet.net [66.118.190.78] Trace complete. It seams to me the issue is at Node 11 (Lightspeed-IP) but my hosting company claims that 93 MS is alright for that so I was wanting to know if this is true or does it indicate an issue and could this be the reason my downloads suck from my server. I put up a test file and would like some feedback on how many other people out there are getting simular horrable download rates. The test file is: http://guilddivinity.net/testfile.zip Also anyone that can provide any help or assistance on whom I should contact about this or what the problem could be I would really appriciate it as this is killing me I have too many people complaining about the slow connections. Any advice, Assistance or feedback or even a varification that a specific node is going out would be very helpful. Thanks! The server is running the following (Although I still don't think it is a server issue I believe it may be a network issue as uploads are fast, downloads are almost nothing): WHM 11.11.0 cPanel 11.16.0-R18450 CENTOS Enterprise 4.5 i686 on standard - WHM X v3.1.0 Processor Information Processor #1 Vendor: GenuineIntel Processor #1 Name: Intel(R) Pentium(R) 4 CPU 2.00GHz Processor #1 speed: 2004.580 MHz Processor #1 cache size: 512 KB Memory Information Memory: 1026508k/1040320k available (2161k kernel code, 13148k reserved, 717k data, 168k init, 122816k highmem) Physical Disks hda: WDC WD3200AAJB-00TYA0, ATA DISK drive hda: max request size: 1024KiB hda: 625142448 sectors (320072 MB) w/8192KiB Cache, CHS=38913/255/63, UDMA(100) hda: cache flushes supported

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