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Download not working anymore?

By poiminalfan ·
Dear Tech Republic,

Why We can not do any download your whitepaper (pdf file)? always have message "Continue to view" (Green color button), and if we click that green color button, nothing happen?In the past that all are easy to download?

Many Thanks

Poh

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by IT cowgirl In reply to Download not working anym ...

I too am having issues but Techrepublic says it works OK because they downloaded it. However, that is the only download the paper shows...because no one else can download it!

I get errors that these downloads do not exist on some "i.i.com.com" website.

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by HAL 9000 Moderator In reply to Download not working anym ...

There is a link in Blue type that says Click Here if the white paper doesn't open. If you are using IE to view these with hold down the CTRL Key and click on the link and another page should open with the PDF file displayed if you have Adobe Reader installed.

The reason that this is happening is related to the security settings that you have on your Browser.

Also right at the moment some server migration is taking place so it possible that some of the White Papers may be temporally unavailable due to the work being performed.

If you keep having problems there is a Blue Help word toward the bottom of each screen which you can click on and directly contact TR for assistance. Posting here is not contacting TR you are only getting members who are willing to spend their time answering questions like yours to help you none of us are in any way connected to TR so for an [Official Answer you need to contact them but the above should provide a working workaround that will solve most of your problems.

Col

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by poiminalfan In reply to Download not working anym ...

I can not see any blue type ("Click here") at all anymore (that link exist in the past)..also there is no help at all..
Anyone have any idea?

Many thanks

Poh

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