Requests for free tech support often catch you off guard and your first instinct is to accept the task. But taking on a free support job is often a significant commitment and can be a real headache. When someone makes an unwelcome request for free tech support, use a response from this list to politely, yet firmly decline the job.
Download and review this list:
https://www.techrepublic.com/downloads/ten-ways-to-decline-a-request-for-free-tech-support/173363
Join this ongoing discussion and let us know if this list provides helpful information and if there’s anything we can do to improve the document’s format or content.
Update 2/10/2011: Fixed the URL which wasn’t redirecting properly after the 2011 TR redesign.
