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Downloads

By ljackson.desoto ·
Hello-
Hopefully someone can help me out there. All of the sudden both my desktop and laptop will not complete downloading any files. They usually start the download, but it then just stops. Although it looks as if it is downloading, it just stays at the same % download or # of kb's. It doesn't seem to matter the size and I have let a couple go for about 20 minutes and they were small. I have run Norton's and cannot download the plug-in to run TrendMicro. I am currently trying Norton's in safe mode. Help.
Thank you.

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by Blackcurrant In reply to Downloads

Hi

First of all try to repair I.E. - Open Control Panel, click Add/Remove programs, double-click Internet Explorer and choose the repair option. Also, have you run Windows Update and made sure your copy of Windows is fully up to date?

If this does not help then you try booting into Safe Mode and running a full spyware scan and a full virus scan.

Good luck

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by ljackson.desoto In reply to Downloads

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