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Dr Watson for Windows NT errors

By dcrouch ·
We have several users (all in the same department, but on the same server as the other company users) receiving Dr Watson for Windows NT application error messagess while working in Microsoft Word. The access violation code is 0x0000005 with severaldifferent addresses. We have uninstalled and reinstalled Office 97, added NT and Office service packs, created new user profiles, and still the errors continue. Any suggestions would be appreciated.

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Dr Watson for Windows NT errors

by kenny In reply to Dr Watson for Windows NT ...

Use the DUMPEXAM.EXE utility to view the contents of the dump file located in the root of the drive. If there is a specific error in the Event Viewer go to www.labmice.com or www.microsoft.com/technet/support/searchkb.asp for a cause and resolution to your Dr. Watson problem.

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Dr Watson for Windows NT errors

by dcrouch In reply to Dr Watson for Windows NT ...

Helpful but ended up having to ghost machines.

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Dr Watson for Windows NT errors

by Cader In reply to Dr Watson for Windows NT ...

I have experienced errors similar to that before in office and NT. Ours seemed very random with nothing obviously causing the problem. I found out that the hard drives on the pc's were severly fraggmented and installing and running the free Diskkeeper lite fixed up the problem. May try that..

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Dr Watson for Windows NT errors

by dcrouch In reply to Dr Watson for Windows NT ...

See above. Thank you for assistance.

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Dr Watson for Windows NT errors

by dcrouch In reply to Dr Watson for Windows NT ...

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