I have a desktop with a working DVD drive, but doesn’t recognize it. The drive letter has disappeared in Windows Explorer, and CD’s won’t play. Device Manager says: Windows cannot start this hardware device because its configuration informaiton(in the registry) is incomplete or damaged. (Code 19)
Does anyone know a quick fix? I have no registry backup, and really don’t want to reinstall XP. System restore was turned on (unfortunately) but it didn’t tco. Also tried installing/updating driver; still XP did not recognize the drive. Also reseated cable connections (actually swapped in a known, working drive); XP still does not see the drive…not in disk manager, not in Windows Explorer, nada.
