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Driver problems: Blank Screen

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by metallica1021725

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Through a long process of trying repeatly to install the right drivers, I now have my laptop in a pretty poor state. The XP logo comes up when booting up, but it then immediately goes to a blank screen instead of the desktop. I've tried last known good configuration (changes nothing), system restore (goes to the blank screen), and safe mode (gets stuck on a file named MUP.) I need to figure out a way to fix this without formatting if at all possible, since I have a lot of files I need that aren't backed up. Is there a way to somehow start it up with basic drivers, such as boot disk, or even to go to the command prompt and install the drivers from there? (assuming I could put the drivers on a USB drive or somesuch.)

For specs, it's a standard Compaq Presario V5207NR laptop with no changes made as far as hardware is concerned.

4 replies

by older mycroft

What 'drivers' were you trying to install - you never said.

Being that is it a laptop you are having problems with, have you access to an external monitor that you might manage to get a display up on?

I'm curious that Safe Mode gets stuck on a file named anything, unless it's a System file, in which case your problems are a bit deeper than first thought. What is the name of this file - MUP-[i][u]what[/i][/u]?

by rob miners

Here is a link to some problems that others have had and how they have solved them. I think it is time to invest in a USB Drive Caddy or an Adaptor so that you can access and save your information before a re-build.

http://tinyurl.com/363qzy

by metallica1021725

As for what driver, it should be the most recent edition for my video card (Mobile Intel(R) 945GM Chipset I believe, or close to that.) It looks like I have no choice but to reformat, hopefully I can save my files first though, since I have a lot of schoolwork on it. Thanks for the help.

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