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Drivers Installed - Sound Card Inactive

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On a PC running Window 95b with a 4Sound Winmodem (Soundcard and Modem) the drivers are installed, but when looking in the multimedia section they are inactive for an unknown reason. A person installed an old network card that seemed to cause the problem. The user removed the card but now has the above error message with no sound but the modem functions. Furthermore the soundcard will work in the DOS mode. I have deleted the Soundcard and other devices in the Device Manage and rebooted the System several times without success. It seems that the OS knows the sound card is installed but on the other hand does not know how to communicate with the sound card.

7 replies

by roland63

The Modem/Sound card is called a "combo" and are a ROYAL pain in the as* to properly configure. Best thing I can tell you is - make SURE you have the correct drivers for your card. Otherwise you'll be pulling your hair till bald!

Once you have the right drivers, remove the modem/sound card from Device Manager, shut down the computer and WHILE STILL OFF, remove the card. Boot up, let Windows "heal" (acknowled the card no more) then shut down again, reinstall the card and start the install of drivers again upon bootup. Don't forget to properly ground yourself removing and reinstalling the card.

Good luck.

by daryl_reese

A very good suggestion, but I tried this approach except that I might not have the latest drivers. I did get some off of a driver sight that were for the device or at least I thought they were the correct drivers. Perhaps the WEB site did not actually have the correct drivers.

Thanks,

Daryl

by jctech

One other thing you might check also...boot into safe mode, then look in device manager and see if the Network Adapter might have somehow mysteriously reappeared. If you see it in safe mode, click to highlight, then click remove. It could be that the registry didn't completely "forget" about the network card once it was removed, and the system is still trying to assign resources that were once used by the sound card. I've found that sometimes this will occur, and the sound card will not showany conflicts.

by yagar

More than likely there is an inf file in windows that needs to be deleted, un-installing the driver does not remove it. Then do a full install of the drivers. You will need to get in touch with 4Sound to find out which inf it is.

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