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Driving IT

By AYoshi ·
When looked at objectively, many different sources are used to "drive" changes/updates in IT architecture.

Changes to the RDBMS, e-mail, Network Servers, topology, etc... can alternately be driven by application development, operations, desktop support, PMO, Steering Committee or sometimes even from the desk of the CIO.

My question is, who drives the changes in technology (i.e. Netware vs. NT, MS SQL vs. Oracle, Windows 2000 w/ AD vs Windows .NET) in your organization, and what benefits are there in that method? What problems?

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by wwtapp In reply to Driving IT

It may sound simplistic, but our (external) customers really drive our technology infastructure. If you take a minute to think about it, really, any customer is driving the technology.

In our case, the customers may use a variety of platforms and components (layers of functionality). Each of these push us to a) review our existing offerings b) determine the gap in the customer requirements and c) determine how we can get there.

My experience shows that through a combined effort of IT and business users, we can evaluate these needs and determine the best path. Simply picking a platform and sticking with it is not an option for our IT groups anymore. We need to proactivly look at the horizon and determine the best path to get there.

The negative is that we are constantly looking at the map, which in our industry can be frustrating. The positive is that we tend to stay on the leading edge of the technology-scape, so we don't end up in the garbage.

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The Business Strategy has to

by JimHM In reply to Driving IT

If you don't let the business goals and strategy drive the technical goals - what value is the IT proving the business.

IE. If business wants CRM - and IT is looking at EMail structure - guess what you missed the boat. IT needs to work closely with business and both understand where things are going - both business and technically. If you don't have these aligned and both understand the Business goals and needs then IT is not providing the highest value it can to the business.

Work yourbusiness planners and busines strategic planners - come up with a common vision of what will be needed by IT in the next year. Take that vision - and map that to IT strategic goals - take those goals and develop plans - (why common if business wantssomething that is technically impossible both have to have the same vision to walk the same path..)

You know the rest... The business and technology should drive the architecture... you need both..

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