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Droping connection to network drives

By isyed1 ·
I am having a problem on one of my site. User has Dell Laptop with WIN98SE. OS keep dropping connection to network drives. When she login in the morning she can access network drive but after sometime she get access denied msg. Disconnection is sporadic. Sometime it happens after few hours sometimes whole day go by without a problem. Site has Windows 2000 server. We already run DSClient on laptop. Laptop has been refresh couple of weeks ago and user having problem since then. She is the only one having this problem. Any help would be appreciated.

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Droping connection to network drives

by isyed1 In reply to Droping connection to net ...

Point value changed by question poster.

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Droping connection to network drives

by jsarinana In reply to Droping connection to net ...

Have you checked the clock ? try going into a dos prompt on the laptop and running the command:
net time \\PDM computer /set /yes

wher PDM computer is your login domain.
then it run for a while to see if you lose a connection.

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Droping connection to network drives

by isyed1 In reply to Droping connection to net ...

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Droping connection to network drives

by tjc In reply to Droping connection to net ...

Make sure all power management features are turned off. Also make sure they don't use sleep mode.

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Droping connection to network drives

by isyed1 In reply to Droping connection to net ...

Power management is not the problem but thanks for your answer.

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Droping connection to network drives

by bookemdono In reply to Droping connection to net ...

If she keeps dropping her network connection, it sounds like a physical connectivity issue. Make sure to check/replace her patch cable and check her nic to make sure it is working properly. There is always a possibility there may be a bad port on the switch/hub.

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Droping connection to network drives

by isyed1 In reply to Droping connection to net ...

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Droping connection to network drives

by wlbowers In reply to Droping connection to net ...

Change the port on the hub and replace the nic. It sounds like an intermittent hardware problem.

Lee

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Droping connection to network drives

by isyed1 In reply to Droping connection to net ...

did't help. but thanks for your answer

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Droping connection to network drives

by isyed1 In reply to Droping connection to net ...

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