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Droping connection to network drives

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10 replies

by isyed1

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I am having a problem on one of my site. User has Dell Laptop with WIN98SE. OS keep dropping connection to network drives. When she login in the morning she can access network drive but after sometime she get access denied msg. Disconnection is sporadic. Sometime it happens after few hours sometimes whole day go by without a problem. Site has Windows 2000 server. We already run DSClient on laptop. Laptop has been refresh couple of weeks ago and user having problem since then. She is the only one having this problem. Any help would be appreciated.

10 replies

by jsarinana

Have you checked the clock ? try going into a dos prompt on the laptop and running the command:
net time \\PDM computer /set /yes

wher PDM computer is your login domain.
then it run for a while to see if you lose a connection.

by tjc

Make sure all power management features are turned off. Also make sure they don't use sleep mode.

by bookemdono

If she keeps dropping her network connection, it sounds like a physical connectivity issue. Make sure to check/replace her patch cable and check her nic to make sure it is working properly. There is always a possibility there may be a bad port on the switch/hub.

by wlbowers

Change the port on the hub and replace the nic. It sounds like an intermittent hardware problem.

Lee

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