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Dropped notebook, gateway, "read disc error" and in bios no TPM or Problem

By errin.johnson ·
I dropped my gateway computer and it would not boot up and gave me a "read disc error" and when I look at bios it gave me NO TPM or TPM has problem. I inserted my recovering operating disc to boot, but it apparently erased everything and I need to know if the above error will help me get my computer up running. Do I need to buy another OS, was Vista, it seems to be gone and how to install this with no dos or window prompts, just get a blue microsoft screen with the boot disc. Have SATA harddrive thank you errin

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Well first thing here is to check the BIOS

by OH Smeg Moderator In reply to Dropped notebook, gateway ...

And make sure that the HDD is correctly identified.

If it is then use it's Makers Testing Utility to test the HDD for correct function

If the HDD passes all the tests then you can set about using your Recovery Disc but here I think you'll find that the HDD has suffered damage and needs replacing.

If you need to recover Data off the HDD because of what you have done this is going to be expensive as it will require Forensic Recovery methods to be used and the chances of getting a complete Data Recovery are slimmer. But you'll need to take it to a Data Recovery Specialist who specializes in Forensic Recovery and get them to quote on the cost of the recovery. The cost of Quotes is generally taken off the cost of recovering the Data when you give them the go ahead to do the recovery.


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