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Dr.Watson application error

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by ppkehoe

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I am on a windows NT workstation and when i open Procomm plus and try to dial a connection I recieve this error ( An application error occured and a log is being generated PW5.EXE Access Violation (0x0000005) address 0x772a07) I tried updating theservice pack from sp5 to sp6a also tried loging in as administrator to the local machine but still generating that error message. I checked the log and i seen something inregards to 0100000-01051000 exe\winhlp32.dbg but don't know what to do with this.

3 replies

by sridevi_gopalan

Hi,

Here is a small information on DR.Watson erro which might help you.

Dr. Watson, also referred to as the Windows NT Post Mortem Debugger, is similar in functionality to the Windows 3.1 Dr. Watson utility. In short, it is an application error debugger. That means it is a program that detects application errors, diagnoses the error, and logs the diagnostic information. If Dr. Watson shows up, your program has already crashed. When a program crashes Dr. Watson jumps in to see what went wrong and records that information. The information obtained and logged by Dr. Watson is needed by tech support groups to diagnose an application error. Software, as you know, is far from perfect (Web browsers are a good example), and trouble shooting the problems can sometimes be extremely difficult. Dr. Watson gives us a fighting chance to at least see what went wrong.

Regards,
Sridevi

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