I have an issue with a DSL customer that is puzzling me and am looking for feed back… Well the customer has DSL and the DSL modem runs into a Hawkings Technology router and that in to a hub which has 3 computers hooked on to that and all sharing the internet…Well… There was a nasty storm and the hawkings router and the hub got hit. I tried hooking the DSL modem directly to a Macintosh and to another pc that were in the house and could not get it to work and then tried my laptop with no luck. However I then had the phone company check out the line and everything was ok on their end ..I took the lap top to the telephone company and could not get it to work on the laptop with their ip and a different modem.. we then changed the IP to a different number on the same port and it would work with the laptop?? this I thought was strange.. well anyway we thought we would then just change the ip and it would work .. I go back to the customers and turn on the lap top to make sure it still is working and it is even worked with their DSL Modem… so this leads me to think the DSL modem is still ok.. I then tried the Macintosh and the other PC again and neither would work even with the new IP.. I even went as far as trying a different NIC in the PC to see if the existing NIC was also hit by lightning and this did not help either.. So I guess my questions are Why would an IP just stop working? and does anyone have any suggestions of what the issue might be.. Oh and one other thing I have already tried going to safe mode and then removing the network settings and then re-adding them. This did not help either.. Any suggestions would be appreciated and if you need further info to help think this through let me know.
