Having a hard time understanding how far my phone company got into my network on our wireless dsl account. First started when one of their employees moved into her vacation home about a year ago,\. We noticed whenever she was here our dsl would go down and my router would show her network instead of ours. After calling their “tech” support a few times, spending about two hours each time going thru routine checks, they always found that our password had been changed. This last time I finally cornered the woman into admitting it was her network and the instant I notified the public service commission in my state, my DSL was on and running strong. At least once I found temp internet files-3800 of them- on my laptop that were evidently private network files from the phone company network. These also were deleted when I began scrolling thru them.
Sounds kinda crazy but it is tru. They are now paying this woman to take two days and come up here to let a phone tech check both our systems. I am paranoid of himgetting access to our computers but really dont know what they actually did. Al we are told now is that they hooked her into my dsl card. To me this sounds like they gave herdsl access thru my line and she would have access thru my router.
This is a bit over my head and would appreciate any imput anyone has on this.
