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  • July 1, 2002 at 10:54 pm #2326208

    DTOLE error message

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    by lynng1201 · about 21 years, 9 months ago

    Does anyone know about getting a DTOLE error message?

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    • July 2, 2002 at 12:00 am #3408250

      DTOLE error message

      by maxwell edison · about 21 years, 9 months ago

      In reply to DTOLE error message

      Possibility: Microsoft article Q192969, “DTOLE Caused an Invalid Page Fault in Module”

      SYMPTOMS
      When you are running Windows 95 or Windows 98, you may receive any of the following error messages:

      DTOLE caused an invalid page fault in module KERNEL32.DLL
      -or-
      PROCDB caused a General Protection Fault in module Kernel32.dll

      CAUSE
      This behavior can occur if you have installed the Hewlett-Packard PictureLink software that is included with the Hewlett-Packard OfficeJet drivers.RESOLUTION
      To resolve this issue, contact Hewlett-Packard for an update for this software.

      To work around this issue, move the Hppicture.lnk file from the Startup folder. This eliminates the error message at startup, but you should still obtainthe updated drivers.

      SOURCE

      http://support.microsoft.com/default.aspx?scid=kb;EN-US;q192969

      (REMOVE SPACES from the pasted URL.)

      Maxwell

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