By hwwgandolf ·
my girl friend's computer keeps starting dtwatson
over and over until the computer freezes.the box comes up saying that dtwatson is shuting down run dll as app and it does that for every progam that is running on the computer when it starts up. how do i fix it.i ran spybot search and destroy and ad aware and they didnt find anything.

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have you

by Sue T In reply to dtwatson

There are a lot of possibilities but here are some of the easiest and fastest to try. You say you checked for spyware but did you run updated anti virus software to check for a virus? If the OS is Windows XP did you try doing a system restore to before this started happening? Tried reinstalling the OS over top? Recently installed a new program or piece of hardware? Checked in device manager to see if there are any red x's or exclamation points?

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by jamesatmaisonverre In reply to dtwatson

trojans can disable software that are supposed to protect them and remain undetected.Boot your pc in safe mode and dop a full virus scan.

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by hwwgandolf In reply to dtwatson

i have done all of the above

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by jamesatmaisonverre In reply to dtwatson

Go to start / run and type sfc/ scannow.Make sure you have your windows cd in the cd rom.

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fixed for now

by hwwgandolf In reply to repair

i ended up reformating the drive and doing an install. it fixed it. so i used norton go back. then i tryed to down drivers from hp.for the printer and it started i used norton and reverted back befor the driver install and everything is fine. any ideas.

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