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Duplex printing on HP laserjet 8000DN

By atond ·
From the time the office F&P servers have been changed to Windows2000 the HP Laserjet 8000DN printer seems to have lost its capacity to do duplex printing. The duplex option is available for the user to select but the "apply" button to apply this change is grayed out and the user cannot select this duplex option.

The drivers were changed, and the Print administrator applies the option to the printer, but the duplex option stays for a few hours and then the option disappears for the user.Is there a fix for this?

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Duplex printing on HP laserjet 8000DN

by curlergirl In reply to Duplex printing on HP las ...

Are you using HP drivers or Windows 2000 drivers? First thing I'd try is to download the latest drivers from the HP site (looks like they were issued about May of 2002) and uninstall the current drivers and install the newly downloaded ones. (If you haven't already done this.) Be sure that you are selecting the exact driver for your model - 8000DN, not 8000N or some other version. Also, what OS are your workstations running? If they are pre-Win2K (i.e., NT or 9x or Me), you might have to install a different driver version on the workstations than on the server. Also, if they are XP the same situation may hold. Hope this helps!

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Duplex printing on HP laserjet 8000DN

by atond In reply to Duplex printing on HP las ...

The question was auto-closed by TechRepublic

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Duplex printing on HP laserjet 8000DN

Install the printer.

Once installed, open Printers folder in Control Panel and right-click the 8000DN.

Select Properties and in the Properties box under the Device Settings tab under Installable Options, click on Duplex Printing (for 2-sided printing) and in the drop down box on the right, select Installed to enable duplex printing.

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Duplex printing on HP laserjet 8000DN

by atond In reply to Duplex printing on HP las ...

The question was auto-closed by TechRepublic

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Duplex printing on HP laserjet 8000DN

by hughesm1 In reply to Duplex printing on HP las ...

This may sound too simple but check the settings on the printer itself and make sure the duplexing option is enabled.

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Duplex printing on HP laserjet 8000DN

by atond In reply to Duplex printing on HP las ...

The question was auto-closed by TechRepublic

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Duplex printing on HP laserjet 8000DN

by atond In reply to Duplex printing on HP las ...

This question was auto closed due to inactivity

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