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Duplicated mail

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7 replies

by qmd61

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I just install my windows 98 from crash, and restore MS Outlook from outlook.pst that I export for backup. Now, I got double and of all my email. Even after I delete them, it come back when I check mail. How do I solve this problem.

7 replies

by seagull data services

On the Tools menu select Accounts.
On each account click the properties button.
On the Advanced tab, in the lowest section, remove the check from the "Leave copy of messages on server" option
Click the Apply button then click OK.
Check your mail
Any mail currently on the server will be deleted so it shouldn't show up again but you'll probably get yet another copy of the existing mail.
If it's internet e-mail and your e-mail host has a web based interface you could also go log in via your browser and delete the older messages. Be careful not to delete any new messages though.
Hope this helps
John
If you want to you can re

by qmd61

I afraid that this will delete all mail on the mail server. I want to keep all mail on the mail server. Is there anyone have a better idea.

by shmaltz

If you are using Microsoft Exhchange, the reason you see duplicated mail is because you didn't have to backup since everything is stored on the server anyhow. So when you restored you duplicated everything.

by ciscofred

Try this:
Article ID: Q239420
which states this
"To resolve this problem perform the following steps:

Stop the Internet Mail Connector (Exchange Server version 4.0) or the Internet Mail Service (Exchange Server version 5.0 and later).

Delete the Queue.dat file that is located in the drive:\Exchsrvr\Imcdata folder.

Restart the Internet Mail Connector (Exchange Server version 4.0) or the Internet Mail Service (Exchange Server version 5.0 and later)."
Thats if you can get to the exchange server.

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