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DVD Burner won't recognize media

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11 replies

by jeremy

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I have a Lite-on DVD+-RW drive. I have not used the dvd burning feature recently, only the cd burning feature. Anyhow, I tried to burn a dvd today and it would not even recognize the blank dvd I inserted. I tried both a rewritable and a recordable, neither worked. Does this sound like a hardware problem most likely? I am running XP Pro with all the updates. What can I do?

11 replies

by black panther

I know it sounds basic but did you make sure you chose the DVD option instead of the CD option when using your burning software? I have been caught once doing that without noticing.

Also make sure you use quality DVD's ie Verbatim, Ritek, etc

Does the DVD player work on a DVD you insert??

by jeremy

It will read DVD's; it was able to play a movie. It will not, however, read any blank dvd. I tried quality media from Sony and Memorex, but it would not recognize either.

by dustyd

Have you checked properties of your drive? ex: D: right-click, properties, on the recording tab, check that you have enabled recording on this drive.

by hal 9000

As you didn't mention the model of the DVD Burner could it be that it will only take a certain type of DVD?

You could be inserting DVD + R's when it will only work with DVD - R or the other way around. As it is reading the recorded DVD's at least some part of it is working. So first make sure you have the right type of DVD before panicking. This should be in the book that came with the DVD Burner but if not if you have + R then try -R disks.

As you haven't said if it supports rewritable DVD's it is just possible that it only supports DVD R's and even then only one of the different types that are currently available.

If you would like to post the model we might to be able to help you further, also what software you are using wouldn't go astray either.

Lets know how you get on.

Col

by hal 9000

Well as you have already mentioned it is a DVD + RW burner so you'll meed to make sure you are using + R DVD's and not the - R DVD's.

The RW DVD's may just be a problem with the maker so try a few different makers but first stick with just the + R's and if they work then you can worry about finding a maker of blank RW's that it will work with.

by thedobsons

In my case, its got to be software related. Dell did send out a new (refurbished) DVD player of the same make and model (TSST corp DVD+- RW ts-H553A) as the previous one, and same thing resulted. I did their steps to "reinstall Windows XP Media" with repair feature last night, and the first time I put a blank CD in the drive, it read it as a blank DVD (when I would drag a picture folder over)...but since I was testing, I didn't actually burn to it.

Today, without a reboot or any Windows updates (of which I thought might have been the problem...the media I'm using worked a month ago), it kicks back the error that Windows encountered a problem.....

New drive, rollback date, new driver, uninstall/reinstall drive, ad-aware, etc and still no resolution (still burns as a CD-RW though).

Frustrating

by kewlice33

Try the drive on a known good working system which can burn DVDs. If it works, you have a software problem. Use a 3rd party burning software like Nero, Roxio or Sonic.

If it doesn't work, you need a drive replacement.

by jamesmondtan

Use third party software to burn DVD. Last time i got Nero in my pc, but inorder to play "Shogun" i remove the nero. Also i found my dvd writer can't regernice the blank dvd.
I reinstall Nero back and everything ok.

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