Question

  • Creator
    Topic
  • #2239712

    DVD drive is unrecognizeable – dell inspirion 6000

    Locked

    by deepaksi ·

    Hi,
    Very recently I noticed that my DVD drive is unrecognizable. I tried CDs, DVDs but it does not recognize D:/ drive(DVD Drive). I have updated the latest DVD drivers by downloading from DELL but still no luck.

    I have windows XP professional,
    DELL model – Inspirion 6000

    Any help is greatly appreciated.

    Thanks
    DS

All Answers

  • Author
    Replies
    • #2628635

      Clarifications

      by deepaksi ·

      In reply to DVD drive is unrecognizeable – dell inspirion 6000

      Clarifications

    • #2628633

      I have heard of this with XP

      by tig2 ·

      In reply to DVD drive is unrecognizeable – dell inspirion 6000

      You may want to reload the OS. But before you take that step, find out if the drive itself is operational. It may have died on you and would need to be replaced.

      My HP laptop recently had that happen. I have an external drive which is workable but not the best solution and the lappie has developed other problems as well.

      Good luck!

    • #2629224

      You may wish to try a Repair Install from the Dell CD

      by oh smeg ·

      In reply to DVD drive is unrecognizeable – dell inspirion 6000

      By following the directions here

      http://tinyurl.com/g4bv8

      But as you have XP Pro if you are using the Encrypted File System you either need to backup all your Data Unencrypted or Backup your Encryption Key as by Performing a In Place Install you will loose the Encryption Key and your data will be effectively lost forever.

      If you want to backup the encryption key follow the directions here

      http://tinyurl.com/3cd8hf

Viewing 2 reply threads