DVD multi recorder

By MzBlack ·
I have an Acer Aspire 5100 laptop with Windows Vista Basic. My DVD multi recorder is not being shown anywhere in the system. What can I do to find and use it? When I insert a DVD, it spins, but does nothing else. Can someone help please?

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Have you applied ALL of the updates for windows?

by Peconet Tietokoneet In reply to DVD multi recorder

You might need to do some updates to your system. Also if it is a new laptop you might need to update your BIOS too. To do ALL of this it would be best to check your Laptop manual for this. There might be a update utility for the BIOS on one of the disks.
Read through your manual slowly and get to know your laptop so that you can correct anything if you do a mistake.

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Sadly, it's probably dead ...

by OldER Mycroft In reply to DVD multi recorder

I know - I've got an Acer Aspire and the DVD-Dual drive upped and died and is still dead some two years later.

The Acer laptops are great little workhorses but IMHO they have one searing design fault. For whatever reason (best known to ACER themselves) they continue to fit TSST Slimline optical drives. These units have continually had an overheating problem and if any user has a habit of leaving a disc in the drive when they're not using it, the drive seems incapable of ignoring the presence of a disc, so it constantly 'accesses' the disc, thereby severely reducing the working life of the LED laser.

You could download and use a utility called VSO Inspector - it'll confirm whether there's any life left in the unit or not.

VSO Inspector will give you a listing of the make/model of your optical drive. My Acer has a TSST TS-L532A drive which features like a rash all over Google, featuring the myriad of users with dead drives. Once you know the model of yours, I advise you Google it to find out how many other users have the same problem.

I wish you the best of luck but I think you'll need to replace the optical drive.

OR you could do what I did - include the Acer Aspire into an existing network, then load/install from an optical drive in another computer on the network.

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Check Device Manager

by TheChas In reply to DVD multi recorder

Check Device Manager and see what it has to say about your DVD drive.

If you get a cannot start device error, it might just be a simple registry edit to get it working again.

Check out this Knowledge Base Article.

Note: follow all cautions and warnings when editing the registry. Do not perform a registry edit that does not match your situation.


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