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DVD reader problem

By allouh4 ·
Latest My 16X Gigabyte DVD reader couldnt read any DVD Discs and only read CD's , the problem when i insert a DVD a sound like crackling is heared and then the DVD Disc stops as it doesnt exist.
I asked a nearby vendor and he said this problem is common and it is in the lens and it cant be fixed.
I didn't satisfied with his answer and i think there is a solution for this problem.
If i update the firmware version, does this solve the problem.
some one guide me plz.

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by cmiller5400 In reply to DVD reader problem

Try the dvd reader in another system. If the problem follows the drive, then junk it. It is way cheeper to buy a new one than to try and reapair it. You could try the firmware flash, but there is no guarantees that that will solve your issues if it is hardware related.

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by HAL 9000 Moderator In reply to DVD reader problem

With these devices there are actually two reading heads in the system one is for CD's and the other for DVDs what your nearby vendor said is correct but many people get confused because the drive will read CD's perfectly but not DVDs so they think that it is something with the DVDs when it's actually the read head of the drive.

Col

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