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DVD RW not detected even in bios!

By donmars ·
I have not tried anything yet but am in need of ideas. I have a HP laptop model ZE4365US and suddenly one day the DVD drive dissappears from both the bios setup and of course also windows!
Running XP Home which should not matter since it is gone from BIOS set up also.

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by BFilmFan In reply to DVD RW not detected even ...

Is this a removeable DVD drive? If so, pull and reseat the drive.

Be sure to check that your BIOS is set to auto on detection of drives. Usually it is not good news to suddenly lose a drive. One possibility is to check to see if a BIOS upgrade is available for your model.

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by donmars In reply to

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by ReWrite In reply to DVD RW not detected even ...

It could be something as simple as a connection that has come loose or as bad as a drive failure. About the only way to test is to reseat the drive as stated above. If that doesn't work, try the drive in a different machine and/or try a different drive in your machine.

Cheers.

RW

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by donmars In reply to

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by kevin5597 In reply to DVD RW not detected even ...

If two the above method doesn't solve your problem, then you have to consider using the window restore previous good setting and see whether it could restore back any missing file.

You only need to backup all your works or file using USB or Network.

Hope this would help

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by donmars In reply to

OS restore will not work since it's not even in bios, thanks for your input.

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by Mike (from Canada) In reply to DVD RW not detected even ...

Use this as a checklist:

Are your cables SECURELY plugged in? a 1/2 unplugged cable can cause problems.

Did any jumpers (black little square pieces containing copper metal) fall out?

Did you recently apply an incorrect BIOS ROM patch? if so, you may need a new motherboard.

Is your DVD-ROM drive too new for your bios? Older systems (486's and under) dont detect CD-ROM or DVD rom drives directly.

Are ALL of the necessary drivers installed to make your DVD work?

Did you swap your DVD drive with another one? if this made a difference, you might as well throw your DVD drive in the garbage since it doesnt work.

Did your computer catch a virus?

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by donmars In reply to

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by donmars In reply to DVD RW not detected even ...

This is not a removable drive. Built into the laptop.
It is not even detected in the BIOS, just not there so the OS is out of the loop.
I will open the thing (hate that)

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by statykserver In reply to DVD RW not detected even ...

It sounds like you will have to have it replaced. It can easily be done by yourself but be prepared to spend around 150 dollars for it. It is possible for the cables to come lose but I highly doubt it since laptop cables are pretty secure and don't under normal circumstances just come loose. Good luck

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