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DVD USB Not Recognized

By joyade ·
I have a Memorex(NEC) dual layer 16x burner in a USB box on a win XP pro laptop and device manager sees it as "unknown device". I'm at my wits' end. It has worked previously on other setups. Please help!

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Best to check if it works first . . .

by OldER Mycroft In reply to DVD USB Not Recognized

Try it in another computer to see if it can STILL be recognised.
If it can be, then can you try plugging it into other usb ports on the laptop?

I'm assuming that you are NOT using a usb extender cable. which would cause exactly what you are getting.

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