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dvd writers

By chisomo.nihaka ·
i had a brand new dvd writer which i've used for almost five times, my computer caught some viruses so, when i cleaned the viruses my system started detecting the dvd writer as a mere cdrom drive. i tried to check the services and started the imapi srvice, but system is still not writing dvds. what should i do to get my dvd writer to start writing the dvds

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Disconnect your drive..

And then boot your system, when booted up shut it down, re-attach the drive in question, this should bring it back on line, If not then a firmware update to the drive would be the next step. You will need to find out what make with the serial number then go to the makers web site and download the "Firmware" only.
Hope this helps you.

Please post back if you have more problems or questions.

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Delete the Device

by clarkd038 In reply to dvd writers

I would delete the device from the device manager, restart the computer and let the computer detect the new device, if it does not automatically install the drivers I assume you have the CD with them on there or you can download them from on-line. If this doesn't work let me know.

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Filters

by t_w_dragon In reply to dvd writers

Its quite possible that you could have some filters issues.

Though naturally you would think disconnecting would absolve the issue, it doesn't (at least in my experience).

Try using the below for the filters. You can look and see if any extra data is also posted with the keys you are going to delete.

BACKUP YOUR REGISTRY FIRST!!!
Start>Run
Type: regedit
Hit enter

Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Select the "upperFilters" and "LowerFilters" if any and delete them.

Check for any additional "CurrentControlSet" branches (eg CurrentControlSet003) as you may need to do it there as well.

Reboot and see if your optical drive acts normal again.

There are automated versions of this procedure like the one found here: http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

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