4 replies
by dc_guy
by hal 9000
And increasing the risk of losing money to the users.
Is that a simple enough answer to your question?
Col
by highlife
by hal 9000
Educating most "End Users" who have the Hollywood idea of what computers actually do which is very far from the truth.
While most Banks will have a reasonable security measure in place it is the Fraud where some problems do occur as it is the customers responsibility to prove this. Recently I had a check altered and my bank in the name of protecting my privacy was unwilling to offer any help to the Police. And all the Police wanted to know was where the check was cashed. As it turns out I had to pay the bank for this information and the best that I got was the name of the bank that it was cashed in along with a BSB and Account Number. They where unable to tell me actually which branch of the other bank it was cashed at but a short walk to that bank provided the information over the counter in less than 2 minutes.
Now I have to wait for the Police to contact my bank and then give them permission to access my bank account details and this is only in relation to the altered check. The whole thing is a joke and at best a long winded process which I have to pay for and hopefully some time in the future get reimbursed for when the Bank accepts that a crime has been committed.
Unfortunately all banks follow this procedure.
Col
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