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e-mail addresses on our Exchange Server

By Buzzdebop ·
I have a problem with e-mail addresses on our Exchange Server. We are running ver 5.5 SP3 on NT 4.0 SP6a with IMAP enabled and POP3 disabled. The host name of the Exchange Server is ?emsrvr?. The domain name is verti.edu, therefore e-mail addresses are username@verti.edu <mailto:username@verti.edu>. However, when we create a mailbox we have to edit the SMTP e-mail address to username@emsrvr.verti.edu <mailto:username@emsrvr.verti.edu>. Otherwise users do not receive their e-mail although they can send e-mail if the SMTP address is username@verti.edu <mailto:username@verti.edu>. Routing is set to reroute incoming SMTP mail to our domain. On Connections tab, Message Delivery is set to use DNS. Address Space address is *. Microsoft has confirmed that these settings are correct and they haven?t been able to help me with this. Editing the e-mail address is not a big deal since we are a small company but this also affects membership on listserv mailing lists. Users cannot post to these lists unless I change their SMTP address back to username@verti.edu <mailto:username@verti.edu>. Then, after they post, I have to change it back so that it once again contains the host name of the server. If anyone has any idea what may be causing this problem, I?d appreciate your help. Thanks.

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e-mail addresses on our Exchange Server

by IceCat In reply to e-mail addresses on our E ...

I may be missing something but it looks like you need to change your site addressing for SMTP in the Configuration container for your site. Changing this to @domain.com will cause the new mailboxes to have the correct address. Make sure your MX records for your domain point to your exchange server.

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e-mail addresses on our Exchange Server

by Buzzdebop In reply to e-mail addresses on our E ...

Thanks but we had tried that already

Dave

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e-mail addresses on our Exchange Server

by McKayTech In reply to e-mail addresses on our E ...

This sounds like an issue with the DNS records rather than a configuration issue with your Exchange server.

If the domain name "verti.edu" is accurate, the DNS servers don't currently know about it so I think that is where I would start.

paul

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e-mail addresses on our Exchange Server

by Buzzdebop In reply to e-mail addresses on our E ...

Thanks, this works great so far,

Dave

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e-mail addresses on our Exchange Server

by Buzzdebop In reply to e-mail addresses on our E ...

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