Desktop

General discussion

Gravatar
Locked

e-mail can't open

By berkat80 ·
hello,

friends .. can yoyr help me?
my problem, i can,t open my e-mail (microsoft Outlooks 2000 ) and after click icon microsoft outlooks. this msg open at "Undle to open your default e-mail folders. You do not have permision to log on." and than this msg folowing
"Would you like to open yuor default. File system folder instead "
please help me..

This conversation is currently closed to new comments.

1 total post (Page 1 of 1)  
+ Follow this Discussion ·
| Thread display: Collapse - | Expand +

All Comments

gravatar
Collapse -

by dmiles In reply to e-mail can't open

This article was previously published under Q278243
SYMPTOMS
When you start Outlook, you may receive one of the following error messages:
Unable to open your default mail folders. The information store could not be opened.
-or-
Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists.
CAUSE
This behavior can occur because the Secur32.dll file is missing or damaged.
RESOLUTION
To resolve this behavior, replace the Secur32.dll file by using the Microsoft Windows System File Checker (SFC) in Windows 98. To do this: 1. Click Start, point to Programs, point to Accessories, point to Systems Tools, and then click System Information.
2. Click Extract One File From Installation Disk, type Secur32.dll in the Specify the file you would like to restore box, and then click Start.
3. Verify that the proper location for the installation source media is specified in the Restore From box, and that the location in the Save File in box specifies the C:\WINDOWS\SYSTEM folder.
4. Click OK twice.
When the process is finished, click OK, restart Outlook, and then test the functionality of your e-mail account by sending and receiving messages.

Back to Desktop Forum
1 total post (Page 1 of 1)  

Start or search

Related Forums