Here is the sitiation:
Our Field Reps receive external mail to a shared mailbox, from our clients.
I want to have the appropriate person in the offcie to answer the E-mail, the Supervisor check it and send it. The only thing the client should see is the one response.
We use Exchange for our E-mail
I know that there are expensive product out there that will do this but does anyone have any leads that will help to do this?
