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E-Mail Stuck in Queue with Exchange 2000

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by bytemi 1 view

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When responding to this question, please send a message to skymre@comcast.net. Yesterday afternoon all in coming and outgoing e-mail has be stuck in the queue (inter Office and External). We have tried reinstalling the SMTP service, Exchange and IIS. Nothing is working. We had thousands of bad messages, however, I deleted them and that did not resolve the problem. I have spoken to MicroSoft and they do not have an answer. Has anyone seen this before.

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by beldin32

Had a similar problem, but it turned out to be a bad local DNS on the server. Basically the server could not resolve either internal DNS or external DNS and stuck the message queue. However nowhere in any logs on the system was it reporting errors. Did an NSlookup for a name and found it was not resolving was how I clued on to the DNS issue.

Removed the local DNS file and recreated my Active Directory DNS, and lo and behold mail started running again.

Hope this helps.

by bytemi

This did not resolve my problem. It is was a big point in the right directions. Thank you.

Adele

by bytemi

After working with Microsoft for about a month we found the it was a journaling problem. If anyone needs more information, please let me know.

Adele
adurr@s-n-h.com

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