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ecxess CPU usage on my NT4.0 server

By peters ·
My Exchange server (5.0) running on NT4.0 with service pack 4, has suddenly started using excess CPU usage. On going to the task manager, there was a process TKUPD32.exe that was taking up some 45% of CPU usage. I terminated it, but there is still areflection of 10% to 5 fluctuating in the performance indicator. The process shows that idle system is the only process taking up99% of CPU time. What cn be the problem here. I do not know what the TKUPD32.exe was. THis morning I had a message that the dynamic link library user32.dll could not be initialized and was stopping initialization.This gradually started to freeze the server, I eventually rebooted it and it was fine , but for the CPU usage %.

Your help asap is much appreciated.

regards

ps

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ecxess CPU usage on my NT4.0 server

by Andy_P In reply to ecxess CPU usage on my NT ...

Peter

TKUPD32.EXE is not an Exchange file/program, best you track that down and see why is running and if required.

Use Q142676 to track down your user32.dll issue.

The 99% system idle time and the CPU% moving between 5 - 10% must be considered normal operation for any server

Andy P

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ecxess CPU usage on my NT4.0 server

by peters In reply to ecxess CPU usage on my NT ...

The question was auto-closed by TechRepublic

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ecxess CPU usage on my NT4.0 server

by Andy_P In reply to ecxess CPU usage on my NT ...

Peter

TKUPD32.EXE is not an Exchange file/program, best you track that down and see why is running and if required.

Use Q142676 to track down your user32.dll issue.

The 99% system idle time and the CPU% moving between 5 - 10% must be considered normal operation for any server

Andy P

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ecxess CPU usage on my NT4.0 server

by peters In reply to ecxess CPU usage on my NT ...

The question was auto-closed by TechRepublic

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ecxess CPU usage on my NT4.0 server

by Ichabod In reply to ecxess CPU usage on my NT ...

i've seen task manager give false information in the past... best to use performance monitor for issues such as this - much more reliable.

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ecxess CPU usage on my NT4.0 server

by peters In reply to ecxess CPU usage on my NT ...

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ecxess CPU usage on my NT4.0 server

by Curious_George In reply to ecxess CPU usage on my NT ...

You should run a find file TKUPD32.exe and discover the location on the drive. The location may be very descriptive of its purpose, especially if it is not in a system file location.

It is likely that the termination of the TKUPD32.exe was notclean, esp. if the app was running improperly anyhow, and caused a slow memory leak until it crippled the system. Once the OS has had a significant upset like a prematurely ended process, behavior can be expected to be erratic, esp. if kernel mode operands are disturbed.

David Stewart MCSE
Eastman Kodak Company

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ecxess CPU usage on my NT4.0 server

by peters In reply to ecxess CPU usage on my NT ...

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ecxess CPU usage on my NT4.0 server

by peters In reply to ecxess CPU usage on my NT ...

This question was auto closed due to inactivity

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