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  • #2082843

    ecxess CPU usage on my NT4.0 server

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    by Anonymous ·

    My Exchange server (5.0) running on NT4.0 with service pack 4, has suddenly started using excess CPU usage. On going to the task manager, there was a process TKUPD32.exe that was taking up some 45% of CPU usage. I terminated it, but there is still areflection of 10% to 5 fluctuating in the performance indicator. The process shows that idle system is the only process taking up99% of CPU time. What cn be the problem here. I do not know what the TKUPD32.exe was. THis morning I had a message that the dynamic link library user32.dll could not be initialized and was stopping initialization.This gradually started to freeze the server, I eventually rebooted it and it was fine , but for the CPU usage %.

    Your help asap is much appreciated.

    regards

    ps

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    • #3897325

      ecxess CPU usage on my NT4.0 server

      by andy_p ·

      In reply to ecxess CPU usage on my NT4.0 server

      Peter

      TKUPD32.EXE is not an Exchange file/program, best you track that down and see why is running and if required.

      Use Q142676 to track down your user32.dll issue.

      The 99% system idle time and the CPU% moving between 5 – 10% must be considered normal operation for any server

      Andy P

    • #3897324

      ecxess CPU usage on my NT4.0 server

      by andy_p ·

      In reply to ecxess CPU usage on my NT4.0 server

      Peter

      TKUPD32.EXE is not an Exchange file/program, best you track that down and see why is running and if required.

      Use Q142676 to track down your user32.dll issue.

      The 99% system idle time and the CPU% moving between 5 – 10% must be considered normal operation for any server

      Andy P

    • #3897313

      ecxess CPU usage on my NT4.0 server

      by ichabod ·

      In reply to ecxess CPU usage on my NT4.0 server

      i’ve seen task manager give false information in the past… best to use performance monitor for issues such as this – much more reliable.

    • #3897596

      ecxess CPU usage on my NT4.0 server

      by curious_george ·

      In reply to ecxess CPU usage on my NT4.0 server

      You should run a find file TKUPD32.exe and discover the location on the drive. The location may be very descriptive of its purpose, especially if it is not in a system file location.

      It is likely that the termination of the TKUPD32.exe was notclean, esp. if the app was running improperly anyhow, and caused a slow memory leak until it crippled the system. Once the OS has had a significant upset like a prematurely ended process, behavior can be expected to be erratic, esp. if kernel mode operands are disturbed.

      David Stewart MCSE
      Eastman Kodak Company

    • #3740745

      ecxess CPU usage on my NT4.0 server

      by Anonymous ·

      In reply to ecxess CPU usage on my NT4.0 server

      This question was auto closed due to inactivity

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