Once upon a time, installing a Microsoft Service Pack was automatic. When a new SP came out, we updated every system in sight without even thinking twice. But several high-profile flubs in the Office 2000 product line have changed all that. I’ve heard from angry Office administrators who won’t allow Office Service Pack 2 anywhere near their users’ machines. How about you? Do you handle service packs differently these days? Are you skipping SP2 for Office 2000? Will you take a wait-and-see approach before installing SP2 for Windows 2000? Share your thoughts with fellow TechRepublic members and earn a share of the 2,001 points I’ve set aside for this Challenge. I’m especially interested in hearing compelling arguments for and against this controversial update.