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Ed Bott's Microsoft Challenge--2/8/01

By ebott ·
Once upon a time, installing a Microsoft Service Pack was automatic. When a new SP came out, we updated every system in sight without even thinking twice. But several high-profile flubs in the Office 2000 product line have changed all that. I've heard from angry Office administrators who won't allow Office Service Pack 2 anywhere near their users' machines. How about you? Do you handle service packs differently these days? Are you skipping SP2 for Office 2000? Will you take a wait-and-see approach before installing SP2 for Windows 2000? Share your thoughts with fellow TechRepublic members and earn a share of the 2,001 points I've set aside for this Challenge. I'm especially interested in hearing compelling arguments for and against this controversial update.

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Ed Bott's Microsoft Challenge--2/8/01

by donq In reply to Ed Bott's Microsoft Chall ...

Anyone can be a critic - and I can't imagine creating a product that would be turned over to everyone in the world and expected to work flawlessly. I myself am very greatful for each FREE service pack Microsoft posts - not because they are free (because they should cost nothing but our time), but because they generally eliminate problems most of us haven't even experienced yet.

The power of Office 2000 (especially Professional) is awesome and it will always amaze me how much Microsoft gets right the first time. And yes - I'll likely get pissed sometime in the future when I run into some as yet unresolved problem with a Microsoft product - but I for one choose to quietly fix my problems whith what I have found as excellant technical support and free downloads.

Just one opinion!

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Ed Bott's Microsoft Challenge--2/8/01

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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Ed Bott's Microsoft Challenge--2/8/01

by gutridgesj In reply to Ed Bott's Microsoft Chall ...

I have been shying away from MS SP lately due to the way the office 2k stuff is going down.

a service pack should do 1 thing and one thing only, install fixes to problems, and save off the old stuff so you can put things back the way it was before the SP, period. no other fancy things, no other new features, just fix the problem and give a way to get back. if MS wants to add stuff, put it in some other package.
but since MS has integrated so much stuff into the o/s and apps, this is probably harder and harder to do for them. i guess this is a way to ensure you have as much market share as you can.

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Ed Bott's Microsoft Challenge--2/8/01

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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Ed Bott's Microsoft Challenge--2/8/01

by Baadil In reply to Ed Bott's Microsoft Chall ...

I personally have always been the one who waits a little while before applying any service pack, form Microsoft or not. I believe that one of the main reasons MS products and service packs have so many bugs in them is because so many people use these products. Other products have similer problems as well but since not as many people use them, probably most of the bugs go unnoticed. There is no such thing as bug free software out there. Or at least the ones which do some productive work. :-)
I am not an All MS shop, but face it, their products do work well together. I think people should not just get any and every SP and install it in production, test it in your own environment first then apply it to production. If you can't afford a test lab, then wait and see what the big boys find before you go and start applying any SP. Just my $0.02

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Ed Bott's Microsoft Challenge--2/8/01

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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Ed Bott's Microsoft Challenge--2/8/01

by jovajo In reply to Ed Bott's Microsoft Chall ...

Hi Alls
We have to agree that MS Office is the best product of its kind in the market.
We all agree that there is no bug-free software.
I agree with the opinion that a Service pack should fix the problems found and the idea of Updates with new features is OK.
Let's be honest. MS has many detractors but we cannot deny that its products are of high standard and the support and free updates and fixes make that people give their acceptance to Microsoft software.
Yes, Yes there are some commercial economical and even political aspects that we can discuss and we will not all agree.
It's my opinion anyway and I respect others'
Regards

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Ed Bott's Microsoft Challenge--2/8/01

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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Ed Bott's Microsoft Challenge--2/8/01

by ctaylor In reply to Ed Bott's Microsoft Chall ...

I look VERY closely at what is "fixed" in service packs before I bother. Microsoft - at least the Office team - has a habit of being VERY arrogant when it comes to how service packs are handled. Example - Office 2000 SR2 (or is that SP2??). If you are an Outlook user, you probably want to avoid this. A non-optional component is the security "fix" where you can no longer access most file types that can contain executable code. Of course, in their arrogance, the Office team saw fit to not include.DOC in the list if file types to be blocked, even though more viruses are spread that way than any other! Yet they will block a URL! Geezzz... And to otp it off, the attachments are still there taking up disk space - you just can't access them.
But back to Windows. I trust service packs there much more. but I still think it is worthwhile to assess whether or not what is fixed makes sense for you. In a corporate environment, I would generally say it is a good idea to apply OS service packs - after they have been out for a month or two and any problems have surfaced.

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Ed Bott's Microsoft Challenge--2/8/01

by ebott In reply to Ed Bott's Microsoft Chall ...

The question was auto-closed by TechRepublic

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