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Edit field on Active X Control problem

By dash242 ·
I have an Active X control with edit fields on it. When the control is loaded into Internet Explorer (5 or greater) on Winnt 4.0 machine, it does not allow the user to type anything into the edit fields. This only happens on Winnt 4. Now for the hard part; this doesn't happen on all winnt 4 machines, and sometimes, it just stops working on some machines that had previously worked. Sometimes, installing a newer service pack will fix this, but not every time. Short of forcing the client to update to Windows 2k, I'm all ears.

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Edit field on Active X Control problem

by Joseph Moore In reply to Edit field on Active X Co ...

Did you try and update just the ActiveX controlls on the WinNT machines that can't use the edit fields?
You can do this by going to the WindowsUpdate site, letting it scan the machine for necessary updates, and see if an update to ActiveX is listed. If so, then tell the site to install the ActiveX update, reboot, and see if the workstation can then use your custom ActiveX control.

http://windowsupdate.microsoft.com

hope this helps

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Edit field on Active X Control problem

by dash242 In reply to Edit field on Active X Co ...

This ActiveX control is a custom control. The software developer has been contacted, and has this issue listed as a known bug. We have not been able to isolate the difference between a working installation and non-working installation. The currentclient pc worked as recently as the day before Thanksgiving, and the customer swears that nothing has changed. Before the problem got elevated to me, the client IT department took the steps to update IE from 5.5 to 6.0, and NT 4 service pack 6 to sp 6a. Then they removed all traces of the control (with my help) and reinstalled them manually.
Thanks for your thoughts though.

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Edit field on Active X Control problem

by dash242 In reply to Edit field on Active X Co ...

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