Email attached document is blank when recipient opens - TechRepublic
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September 15, 2021 at 01:18 PM
sdgonder

Email attached document is blank when recipient opens

by sdgonder . Updated 4 years, 9 months ago

Scenerio: User opens a pdf document from an email. While the document is opened he selects the envelope icon in Adobe DC. The behavior is set to Default Email Application Microsoft Outlook (Note the attach link radio button is not set.) He then single clicks Next. This opens a new email with the document attached. He completes the new email then Sends. Recipients of the email when opening the attached pdf document find the document to be empty.

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